Q. What is a UPS?

A. An uninterruptible power supply (UPS) is an electrical apparatus that provides emergency power to a load when the input power source or utility power fails. A UPS will provide instantaneous protection from input power interruptions, by supplying energy stored in batteries.

Q. What is the purpose of a UPS?

A. A UPS is typically used to protect hardware such as computers, data centers, telecommunication equipment or other electrical equipment where an unexpected power disruption could cause injuries, fatalities, serious business disruption or data loss. 

Q. What is the life expectancy of a UPS?

A. IF properly maintained and in an ideal environment (under 77°F) a UPS can last anywhere from 10-15 years, sometimes even 20.

Q. What is the life expectancy of UPS batteries?

A. UPS batteries typically last 4-5 years if properly maintained and kept in an ideal environment (under 77°F). However, there are battery monitoring systems that can be installed to extend battery life to 5-8 years.

Q. How important is a maintenance plan for a UPS?

A. Maintenance plans are EXTREMELY important to a UPS and the longevity of it’s life. UPS’s require periodical maintenance and sometimes repair. With a maintenance plan in place you’ll be able to stay ahead of issues, whether it be with the UPS itself or it’s batteries. With periodical visits technicians will catch potential problem(s) and make necessary repair(s) before they turn into a major issues. By spending a little extra money on a maintenance plan you’re reducing risk that may cause harm to your business.

Q. How many Preventative Maintenance visits should a UPS have in a year?

A. This will vary based on the specific equipment and it’s usage. The more heavily the UPS is relied upon the more PM’s it should receive. Many UPS’s will receive 1 or 2 PM’s annually, but can receive as many as 4 or more. We can help you determine what number is right for you.

Q. How long should a UPS run on battery power?

A. This varies owner to owner and application to application. For some owners they only need their UPS to have 5 minutes of battery run time, as they have a standby generator that kicks in automatically within 2 minutes. Some owners require their UPS to have 2 hours of run time, so they have enough time to properly power down the equipment on the UPS. Every situation is different, but we can help you determine what’s best for yours!

Q. Are your technicians trained?

A. Yes, our technicians are trained and experienced in the servicing of UPS equipment. Some have worked for UPS manufacturers in the past and undertaken their training courses, while others have taken our in house training courses. We have sent our technicians to different manufacturers for factory training as well.

Q. What area does Weissco Power service?

A. Weissco Power is based out of the Northeast/Mid Atlantic region of the US, where many of our clients are, but we provide service across the US and Canada.